Contact

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Product support

Questions about the API, rendering issues, account access, or anything technical: [email protected].

Target response times: ordinary questions within 2 business days; urgent issues materially affecting your access within 24 hours; security incidents within 12–24 hours.

Billing, invoices & refunds

Payments are processed by Waffo.com Limited as merchant of record. For payment, invoice, receipt, or refund inquiries, reply to your Waffo receipt email or see Waffo's buyer terms. Plan and quota questions (what you're subscribed to, how credits work) belong to product support above.

Privacy requests

To access, export, correct, or delete your personal data (including full account deletion), email [email protected] from your account email with the subject "Privacy request". We respond within 30 days. Details in the Privacy Policy.

Security reports

Found a vulnerability? Email [email protected] with the subject "Security". Please give us a reasonable window to fix before public disclosure — we take reports seriously and respond fast.

Legal notices

Legal correspondence, including notices under the Terms of Service, may be served to [email protected]. The operator's legal identity is available upon legitimate request.